Returns & Exchanges

At Home Outlet Direct, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home, you can return most products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully repack your items in their original manufacturer packaging, ensuring all hardware, manuals, and accessories are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or use a carrier of your choice to send the package back to our designated distribution center.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned items, we will process your refund to the original payment method within 5-7 business days.